Last Updated: May 15, 2026
1. Introduction
Welcome to RongamSerpens ("we," "our," or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website rongamserpens.com, including any other media form, media channel, mobile website, or mobile application related or connected to it (collectively, the "Site").
Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.
2. Information We Collect
We collect information that you voluntarily provide to us when you register on the Site, express an interest in obtaining information about us or our products and services, participate in activities on the Site, or otherwise contact us.
The personal information we collect may include:
- Name and contact information (email address, phone number, physical address)
- Account information (username, password)
- Donation and transaction information
- Feedback and correspondence (surveys, emails)
- Usage information (browsing history, click data)
Additionally, we automatically collect certain information when you visit, use, or navigate the Site. This information does not reveal your specific identity but may include device and usage information, such as your IP address, browser and device characteristics, operating system, language preferences, referring URLs, device name, country, location, information about how and when you use our Site, and other technical information.
3. How We Use Your Information
We use personal information collected via our Site for a variety of business purposes, including but not limited to:
- Provide, operate, and maintain our website
- Improve, personalize, and expand our website
- Understand and analyze how you use our website
- Develop new products, services, features, and functionality
- Communicate with you about our services, updates, and other information
- Process your donations and transactions
- Find and prevent fraud
- For compliance purposes, including enforcing our Terms of Service, or other legal rights
4. Sharing Your Information
We may share information in the following situations:
- Third-Party Service Providers: We may share your data with third-party vendors, service providers, contractors, or agents who perform services for us and require access to such information to provide these services.
- Business Transfers: We may share or transfer your information in connection with a merger, acquisition, reorganization, or sale of assets, or in the event of bankruptcy.
- With Your Consent: We may disclose your personal information for any other purpose with your consent.
- Legal Obligations: We may disclose your information where we are legally required to do so.
5. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to access or store information. These technologies help us understand user behavior, tell us which parts of our website people have visited, and facilitate and measure the effectiveness of our services.
You can set your browser to refuse all or some browser cookies, or to alert you when cookies are being sent. However, if you do not consent to our use of cookies, you may experience some inconvenience in your use of our website.
6. Data Security
We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, despite our safeguards, no security system is impenetrable, and we cannot guarantee the security of our systems 100%.
We will maintain data accuracy, and ensure the appropriate use and security of information, through our data collection, storage, and processing practices and security measures.
7. Your Data Protection Rights
Depending on your location, you may have certain rights regarding your personal information, such as:
- Right to Access: The right to request copies of your personal data.
- Right to Rectification: The right to request that we correct inaccurate information about you.
- Right to Erasure: The right to request that we delete your personal data.
- Right to Restrict Processing: The right to request that we restrict the processing of your personal data.
- Right to Object to Processing: The right to object to our processing of your personal data.
- Right to Data Portability: The right to request that we transfer your data to another organization.
If you wish to exercise any of these rights, please contact us using the information provided below.
8. Children's Privacy
Our Site is not directed to children under the age of 16, and we do not knowingly collect personal information from children under 16. If you are under 16, please do not provide any personal information on this Site. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us so that we can delete the information.
9. Changes to This Privacy Policy
We may update this privacy policy from time to time to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the updated policy on this page with a "last updated" date.
We encourage you to review this policy periodically to stay informed about how we are protecting your information.
10. Contact Us
If you have questions, concerns, or requests regarding this privacy policy or our privacy practices, please contact us at:
RongamSerpens
Strada Mihai Eminescu 23
Cluj-Napoca, Romania
Email: [email protected]
Phone: +40 755 984 804